Money-Back Guarantee | 55 KNOTS

No 💩 or Your Money Back Guarantee

 

Your satisfaction is 100% guaranteed!

Our reputation and the success of our company rests on the fact that we deliver premium graphic design. 

You’ll see how much we do to ensure you get the best designs available, and it’s why we offer a money-back guarantee.

If this is your first time working with graphic designers or using a design subscription service, you can be confident placing your order with us. 

This is our promise to you:

  • The design has been created following your brief & brand guides.
  • You’ll get the creative assets in the sizes and formats you’ve ordered.
  • We will promise to keep working with you until you’re 100% satisfied with your design—with no additional cost for revisions.

If we fail to meet these promises, you can use our money-back guarantee for a pro-rata refund for that particular brief. 

All we ask is that you work with your designer for at least three rounds of revisions. Design is subjective so this allows enough time for the designer to align to your vision.

Your refund will be processed within five business days of receiving your refund request, onto the credit card linked to your account.

Please note, designers are made available for your entire billing cycle, therefore we will only refund against the specific project you’re not satisfied with.